Terms of Service

1. Scope of Services

We provide clients with consultation regarding hosiery sourcing, order processing, shipment tracking, and after-sales support. All product information and pricing on this website are for reference only; in the event of any updates, our final confirmation shall prevail.

2. Response to Inquiries

Clients may submit inquiries via the designated email address. We will respond within a reasonable timeframe—typically within 24–48 business hours. Please note that we do not provide responses on weekends or Hong Kong public holidays.

3. Website Usage

By using this website, you agree to provide accurate and truthful information. You may not use this site for any unlawful or infringing activities, or for the distribution of spam. We reserve the right to perform maintenance, make adjustments, or suspend website services; while this may result in temporary inaccessibility, we will strive to minimize any disruption to you.

4. Limitation of Liability

To the extent permitted by Hong Kong law, we shall not be held liable for any indirect losses or loss of profits arising from events beyond our reasonable control, including but not limited to network failures, third-party logistics issues, customs regulations, or force majeure. Our total liability shall not exceed the transaction value of the relevant order.

5. Handling of Complaints

Should you have any concerns regarding our services, please contact us via email, including your order number and any relevant supporting documentation. We will investigate the matter promptly and provide a resolution.

6. Policy Updates

We may revise this service policy at any time. Updates will take effect immediately upon being posted on the website; we recommend that you review this policy periodically.

Contact

7. Contact Us

Email： [email protected]

Terms for Service